M&S Kingston: Store Location, Hours & Contact Info

If you’re trying to find a Marks and Spencer store in or around Kingston, you’re not alone — the name “Kingston” applies to two very different M&S locations in England. One sits in the heart of a fashionable London suburb; the other anchors a retail park near Newcastle. Both are real, both have official pages, and knowing which one you need can save you a 280-mile detour. This guide lays out exactly where each store is, how to reach them, and what services they offer.

Store Address: 26 Clarence Street, Kingston upon Thames · Main Departments: Women’s, Men’s, Children’s fashions, beauty, home, food & wine · Nearby Alternative: M&S Kingston Park

The table below compares the key details for both Kingston-area M&S locations side by side.

Is there an M&S in Kingston upon Thames?

Yes — there is a Marks and Spencer store in Kingston upon Thames, located at 26 Clarence Street, Kingston Upon Thames, KT1 1NU. It sits within the Eden Walk shopping centre in Surrey, just south-west of central London. The store carries the full M&S offer: women’s, men’s, and children’s clothing, beauty products, home goods, and an extensive food hall.

The Official M&S Website lists this as store ID 1355 under the simple designation “KINGSTON” in their store finder system. AccessAble has published a dedicated accessibility guide for this location, confirming both the address and the shopping centre context. For anyone using mobility aids or requiring specific accessibility arrangements, the AccessAble guide provides detailed step-free routing and facilities information.

Store location details

• The Clarence Street address places the store in Kingston’s primary retail zone, within walking distance of Kingston railway station.
• The Eden Walk centre is a long-established shopping destination, making M&S a key anchor tenant in the local retail ecosystem.
• Postcode KT1 1NU is confirmed across Official M&S listings and AccessAble’s verification.

Address and accessibility

The address details and accessibility information for the Kingston Upon Thames store are confirmed below.

What are M&S Kingston opening hours?

The Kingston Upon Thames store operates on a standard retail schedule. Weekday hours are 08:00–19:00 Tuesday through Friday, with Monday typically opening at 08:00 and closing slightly earlier at 18:00. Saturday hours follow the weekday pattern at 08:00–19:00. Sunday trading runs from 11:00 to 17:00, with browsing access from 10:45.

There is a minor discrepancy between official M&S data and some third-party directories. The Official M&S Website shows 08:00 opening on weekdays, while Open-Closed.co.uk reports 09:00 starts for Monday through Wednesday and Friday, with Thursday extending to 21:00. Given that the official source carries store ID 1355 with data updated through April 2026, those figures carry greater weight. Third-party sources sometimes lag behind in reflecting M&S schedule updates, so when planning a visit, the Official M&S store finder remains the most reliable reference.

Standard hours

The standard operating hours for the Kingston Upon Thames store are listed below.

Holiday variations

Holiday opening hours for Kingston Upon Thames are not published on the official M&S page. Open-Closed.co.uk advises calling ahead to confirm hours on public holidays. The recommendation is to dial 020 8549 9933 before any holiday weekend visit to confirm same-day trading status.

“It is strongly recommended that you get in touch with the Store Telephone number 02085 499933 before your visit to double-check the details.”

— Open-Closed.co.uk (directory service)

Kingston Park alternative

If you are in the Newcastle area, M&S Kingston Park operates under a different schedule: 08:00–20:00 weekdays and 10:30–16:30 on Sundays. That Sunday open is half an hour earlier than Kingston Upon Thames, and the weekday close is an hour later — useful to know if you are comparing north versus south locations.

What is the M&S Kingston phone number?

The direct phone line for M&S Kingston Upon Thames is 020 8549 9933. This number is confirmed on the Official M&S Website under store ID 1355, and it is independently listed by Open-Closed.co.uk (with the formatting variation 02085 499933). Having the number on hand lets you verify hours, confirm holiday trading, or ask about specific product availability before making the trip.

For the Newcastle-area Kingston Park store, the corresponding number is 0191 271 5506, also verified on the Official M&S Website under store ID 432. Wheree.com independently corroborates this with the international format +441-912-715506.

Contact details

• Kingston Upon Thames: 020 8549 9933 (store ID 1355)
• Kingston Park (Newcastle): 0191 271 5506 (store ID 432)
• Both numbers are listed on the Official M&S Website store pages

Store services

The official page for Kingston Upon Thames does not enumerate specific in-store services beyond the standard instore and online shopping offering. Kingston Park, by contrast, lists several distinct services on its Official M&S Website page: Click & Collect for Travel Money, a Returns Kiosk, and Free Wi-Fi access. Kingston Park also features a dedicated Clothing & Home collection desk and on-site parking — facilities not confirmed for the Kingston Upon Thames location.

Can I buy things from M&S online?

Yes. M&S offers full instore and online shopping through marksandspencer.com. You can browse the entire product range, place orders for home delivery, and select a store collection point at checkout. The store finder tool on the official site allows you to check availability by location, making it straightforward to reserve items for pickup at Kingston Upon Thames if a collection desk is operating.

The M&S store finder system (the same base URL that hosts the Kingston pages) is designed for exactly this workflow: enter a postcode or store name, view services and hours, and identify collection options. The system advises searching broadly if a store name returns no results — for instance, searching “Kingston” rather than “Kingston Upon Thames” to surface both the KT1 and NE3 locations.

Online shopping options

• Home delivery available across the full M&S range — clothing, home, food, beauty
• Store collection at checkout — Kingston Upon Thames listed as a service on the store finder
• Browse and reserve online, collect instore where collection desks are available

Click and collect

Kingston Park explicitly lists Click & Collect among its services, specifically for Travel Money orders. Kingston Upon Thames carries the “instoreshopping” tag on its official listing, indicating it participates in the broader online-to-store collection programme. The specific scope — whether Clothing & Home, food items, or travel money — varies by store, and calling 020 8549 9933 will give you the current answer for Kingston Upon Thames specifically.

Do over 60s get 10% off at M&S?

M&S has historically offered discount schemes for older customers, but promotional offers change over time. The Official M&S Website features an “60+ days” promotion with discounted or free delivery for members, and occasional in-store discount events have been reported. However, the specific “10% off” offer is not consistently listed on the current Kingston Upon Thames store page, and M&S periodically rotates its promotional calendar.

For the most current information on what discount is available and how to access it, checking the dedicated offers section on marksandspencer.com is the reliable approach. M&S has also offered student and youth discounts under its “M&S Club” programme, though availability is subject to programme terms and conditions that change seasonally.

Discounts for seniors

• M&S Club 60+ days: free or discounted delivery for qualifying members
• 10% in-store discount for over-60s has been reported historically but verify current terms on the offers page
• Discount terms change — check Official M&S Website for live promotions before shopping

Student and youth offers

Students and young shoppers should check the M&S Club programme for current sign-up benefits. M&S periodically offers percentage-off vouchers via the Club scheme, which can be used across fashion, home, and food departments. The availability and discount percentage vary, so joining the programme and monitoring the offers dashboard on marksandspencer.com is the most reliable way to capture live savings.

Looking for large M&S stores near Kingston?

If you need a larger-format M&S experience — more extensive Clothing & Home departments, a full-range food hall, or services like optical or banking counters — Kingston Park in Newcastle may offer a broader service mix than the Kingston Upon Thames high street location. Kingston Park explicitly lists a Clothing & Home collection desk and Travel Money Click & Collect, services that are not confirmed at the Clarence Street store.

For a full range of M&S services, using the Official M&S Store Finder with your postcode will surface the nearest large-format stores, their services, and current hours. The M&S store finder system specifically advises broadening your search if an exact name match returns no results.

“M&S – The quintessentially British retailer specialising in great quality clothing, home products and luxury food.”

— KingstonUponThames.info (local information service)

Summary

The key decision point is identifying which Kingston store you need. Kingston Upon Thames at 26 Clarence Street is the go-to for London-area shoppers wanting the full M&S fashion, home, and food offer in a town-centre setting. Kingston Park in Newcastle is a retail-park format with extended weekday hours and a broader confirmed service list. For both, the official M&S store pages — Kingston Upon Thames on marksandspencer.com and Kingston Park on marksandspencer.com — are the primary sources for verified hours and services. Call ahead to confirm holiday variations, and check the offers page for the latest 60+ or student discounts before heading in.

Shoppers who pick the wrong Kingston store face a 280-mile detour that wastes time and fuel — using the official M&S store finder before any trip prevents that costly mistake.